Returns

We want you to be happy!  Our webhost has a stock return policy they keep updated with all statutory requirements here.  Notwithstanding Shopify's refund policy, we want our customer experience to be excellent and below are better guidelines:

1.)  Your order has not shipped - Email or call and we will cancel and provide a full refund.

2.)  Your order has shipped - Please reach out for an RMA.  If the product is unopened we will provide a refund less shipping charges.

3.)  You have opened / used the product - If the product is defective we will repair, replace or refund.  If the product is just not what you were expecting, please reach out.  We will evaluate your return and if we are able to recondition the product we will refund 80% of the purchase price, less shipping costs.  If we are unable to recondition the product we will return it to you at your expense.